​FAQ's 

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What are your hours of operation?

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• Scheduled Service, Emergency Towing & Roadside services

  • 24 hours a day, 365 days a year

• Office and Impound Yard

  • Monday through Friday 9am – 5pm

• Saturday and Sunday by appointment only

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What is needed to obtain vehicle impound after a police tow or tow-away off private property?

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• Registered owner must be present with valid photo ID.

• Payment of invoice 

• Proof of current registration

  • If unable to provide proof of current registration, then the vehicle can be towed out for an additional fee.

• Proof of valid insurance

  • If unable to provide proof of valid insurance, then the vehicle can be towed out for an additional fee.

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What is needed to obtain belongings from a vehicle after an accident?

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• If you have Comprehensive and Collision coverage (Full Coverage)

  • Registered owner must be present with valid photo ID.

  • Confirmation from insurance company of full coverage and liability; require insurance agency contact and claim number.

  • Completion of Vehicle release form

• If you do not have full coverage through your vehicle insurance

  • Registered owner must be present with valid photo ID

  • Completion of Vehicle Release form.

  • You have 2 options:

    1. Pay invoice in full and have vehicle removed from impound

    2. Pay gate fee, sign over title, remove personal belongings, and leave vehicle at impound (to be disposed of by us)

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• Payment

  • Cash or Credit Card (with matching photo ID), no checks.